Staff details
If you have a particular query use this section to find the best person to assist you. The Institute's staff are always happy to help with any questions.
Staff contact details
| Name | Position | Direct line | |
| Andrea Dick | Marketing Manager | 02078191918 | andrea.dick@iia.org.uk |
| Aneta Zieba | Assessment Coordinator | 0207819 1928 | aneta.zieba@iia.org.uk |
| Ann Cantillon | Training and Development Director | 020 78191919 | ann.cantillon@iia.org.uk |
| Ann Macfarlane | Learning Coordinator | 02078191905 | ann.macfarlane@iia.org.uk |
| Chris Baker | Technical Manager | 01915200259 | chris.baker@iia.org.uk |
| Eleanor Giddings | Sales Ledger / Credit Control Administrator | 02078191926 | eleanor.giddings@iia.org.uk |
| Elizabeth Onisemo | Student Support Administrator | 02078191909 | elizabeth.onisemo@iia.org.uk |
| Francis Nicholson | Education Director | 02078191941 | francis.nicholson@iia.org.uk |
| Grace Maynard | Reception Administrator | 02078191902 | grace.maynard@iia.org.uk |
| Ian Peters | Chief Executive | 02078191940 | kim.reed@iia.org.uk |
| Isabel Crawford | Marketing Exectutive | 02078191917 | isabel.crawford@iia.org.uk |
| Jackie Cain | Policy Director | 02078191908 | jackie.cain@iia.org.uk |
| Jan Olivier |
Learning Manager | 02078191934 | jan.olivier@iia.org.uk |
| Jasmine McClymont | Training and Events Administrator | 02078191938 | jasmine.mcclymont@iia.org.uk |
| Joanne Allen | Training and Events Manager | 02078191922 | joanne.allen@iia.org.uk |
| John Wynne | Administration Assistant | 02078191901 | john.wynne@iia.org.uk |
| Kati Fiebig | Certificate Coordinator | 02078191921 | kati.fiebig@iia.org.uk |
| Kevin Grimwood | Learning Coordinator | 02078191927 | kevin.grimwood@iia.org.uk |
| Kim Reed | Executive Assistant | 02078191940 | kim.reed@iia.org.uk |
| Liam Ashman | Purchase Ledger Administrator | 02078191935 | liam.ashman@iia.org.uk |
| Mandy Winham | Member Services Manager | 02078191904 | amanda.winham@iia.org.uk |
| Nina Collins | Learning Development Manager | 02078191903 | nina.collins@iia.org.uk |
| Nuala Laverty | Marketing and Member Relations Director | 02078191924 | nuala.laverty@iia.org.uk |
| Paul Roberts | Premium Services Director | 02078191910 | paul.roberts@iia.org.uk |
| Pedro de Almeida | Finance Manager | 02078191925 | pedro.dealmeida@iia.org.uk |
| Phil Gray | Communications Director | 02078191942 | phil.gray@iia.org.uk |
| Richard Gilbert | ICT and Office Services Manager | 02078191936 | richard.gilbert@iia.org.uk |
| Sarah Silk | Training and Events Administrator | 02078191920 | sarah.silk@iia.org.uk |
| Serena Minott | Member Services Coordinator | 02078191906 | serena.minott@iia.org.uk |
| Sheron Scott | Membership Administrator | 02078191923 | sheron.scott@iia.org.uk |
| Stephen Crowe | Director of Finance and Administration | 02078191913 | stephen.crowe@iia.org.uk |
| Stephen Rainbird | Qualifications and Professional Development Manager | 02078191916 | stephen.rainbird@iia.org.uk |
| Synia Thompson | Premium Services Coordinator | 02078191937 | synia.thompson@iia.org.uk |
| Vincent Tomek | Student Support Coordinator | 02078191909 | vincent.tomek@iia.org.uk |