Welcome to our open courses site. The courses are designed for independent study. They have a number of activities that are aimed at helping you reflect on the topics and issues addressed within the courses.
| Course name | Level | Description |
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Listening skills and processes Published: May 2012 |
Intermediate | Listening is an essential part of internal audit communication. Internal auditors listen to develop relationships, gather and interpret information, and deliver messages. This open course provides an introduction to listening skills, processes and strategies, with the aim of helping internal auditors become better listeners. |
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An introduction to negotiation for internal auditors Published: January 2012 |
Intermediate | Internal auditors engage in negotiations throughout the engagement process. In this course we clarify what negotiation is and provide some frameworks and techniques for carrying out negotiations during engagements. |
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Building quality into internal audit Published: August 2011 |
Intermediate | Why is quality assurance important to the delivery of internal audit services? And how might a head of internal audit embed quality into internal audit processes and systems? This open course suggests ways to 'build in' quality. |
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Professional ethics and the internal auditor Published: May 2011 |
Introductory | The course explores the concept of professional ethics, and the application of the IIA Code of Ethics. |
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Published: May 2011 |
Intermediate | What is organisational culture, and what is the relationship between organisational culture and internal control? This course explores these two questions. |