If one segment of your business were to disappear in an instant, would your business survive? What about disruptions like power outages, vendor or supplier bankruptcy, computer ...

Using the making of movies as a way of bringing the subject to life, this book transforms flowcharting into a powerful, customer-focused tool for business improvement. The style...

This Professional Briefing Note highlights how internal auditors should be involved in significant process or organisational change programmes thereby enhancing the value they a...