Workshop and seminar terms and conditions
The information below applies to workshops and seminars which are booked on a stand-alone basis. Where workshops and seminars are included as part of a distance learning study programme, please refer to study programmes terms and conditions.
All bookings for IIA Learning workshops and seminar must be made in writing, and sent by fax, e-mail, post or by the online booking facility. For security reasons, we do not recommend that you send your credit card details by e-mail, but use fax or phone instead.
You are advised to read and understand the terms and conditions outlined below.
To make a confirmed booking
You can fax the booking form to IIA Learning on 020 7978 2492 or post to:
IIA Learning
13 Abbeville Mews
88 Clapham Park Road
LondonSW4 7BX
Once we have received your booking we will send you confirmation by email within 5 working days. Joining instructions including venue details will be issued approximately 3-4 weeks prior to the workshop. If you have any doubt as to whether the workshop is going ahead, or whether your booking has been received, please telephone IIA Learning.
Payment
Payment must be received before the start of the seminar or workshop or within 30 days of invoice date, whichever is sooner. For international bookings, full payment must accompany the booking before any further documentation will be issued.
We accept:
Cheque – made payable to IIA-UK and Ireland Ltd
Invoice
Credit card
If your company requires a purchase order number to be stated on the invoice, please ensure that the number is quoted on the booking form.
Transfers
There is no charge for transferring your booking to the same workshop or seminar on an alternative date provided you notify the IIA in writing up to 20 working days before the start of the workshop and that there is availability. However, a transfer fee of 20% of the workshop will be payable if notice is received within 20 working days of the start date of the original workshop. No refund will be made in the event of a transfer. No more than one transfer will be allowed.
Cancelling Your Place
If you notify the IIA in writing 10 working days before the start date of the workshop, you will receive a full refund less an administration fee of 20%. Where seminars and workshops include study texts, a fee will be charged for the study text if it has been opened. If however, it has not been opened, no charge will be made and you will be notified of a date when the study text will be collected.
Unfortunately late cancellations sometimes cause workshops or seminars to be abandoned, therefore if a delegate withdraws for whatever reason within the 10 day period, the fee will remain payable in full if you are unable to nominate a substitute.
Cancellation by the IIA
Where circumstances dictate, the IIA reserves the right to alter published programmes, speakers, fees or venue without prior notice. In such cases its liability will be restricted to a refund of any course fee paid.
Liability
The IIA does not accept responsibility for anyone acting as a result of information or views expressed on its workshop or seminar. Delegates should take specific advice when dealing with specific situations. Opinions expressed are those of individual speakers and not necessarily those of the IIA.