Frequently asked questions
Training FAQs
- Can I book a place on one of your courses over the phone?
- What are the fees for ... course?
- How can I check if you have availability on a specific course?
- Do you offer any discounts?
- If the course is fully residential, what is included in the course fee?
- What other dates do you have scheduled for ... course?
- If I am unable to attend the course I am booked on can I transfer to a different date?
- When is a course confirmed?
- How can I contact the Training Department?
- What time do courses start and finish?
- When will I receive an invoice for course fees?
- What is the dress code?
- Will I be charged if I have to cancel my place on a course?
Membership FAQs
- Who can I contact if I have further questions?
- When do I have to pay my renewal fees?
- How much are the fees?
- What is the period of the membership year?
- How do I apply for membership?
- How do I reinstate my membership?
- Can I become a retired member if I retired before 60 or because of ill health?
- What is the difference between Student and Affiliate membership?
IIA Learning FAQs
- What type of workshops do you run?
- How do I check if you have availability for a specific workshop, or make a booking?
- How do I cancel my workshop booking?
- I'm studying the Advanced Diploma - will I be able to access my study materials via the VLE?
- Can I defer my studies?
- How do I log into the VLE?
- Should I attend the skills modules?
- What do I do if I have a complaint?