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Privacy policy

The Chartered Institute of Internal Auditors (IIA) values the privacy of its members, customers and visitors to its website and is committed to upholding each individual's right to privacy.

The information we collect, process or use is treated securely and in accordance with the IIA's privacy policy, described below. Whenever you give us personal data, you are consenting to its collection and use in accordance with this policy, including our use of cookies explained below.

Collection and use of information

The information we collect will be relevant to the purposes for which it is to be used and we will do our utmost to ensure that such information is accurate and complete.  IIA members may view and update their information in the 'My profile' and 'My contact details' in the members' area of the website, after logging in.

The IIA will use the information you have provided for delivering the service or product you have requested. Our communications with you may be via post, telephone or email.  We may disclose your information to our approved service providers, such as venues and mailing houses where it is necessary to deliver a service that you have ordered. Our suppliers may include providers based outside the EU, where this is the case we will only contract with such providers where we are satisfied that they meet EU standards on data protection

We will keep your information for a reasonable time and may also use it to profile your preferences, provide advice and to keep you informed of our products and services which we believe will be of interest to you.

If you are giving us information about another person we will take this as confirmation that they have appointed you to act for them and that you are properly authorised to consent on their behalf. 

You may choose to opt-out of receiving communications alerting you to news and offers at any time. To do so use the unsubscribe link provided in the email or contact Alternatively you can do this within 'My communication preferences' in the Members area of the website.

We will share your name, membership number and email address  with the global Institute of Internal Auditors in the USA, this will be used solely for the purposes of issuing members with a password to the IIA Global site.
We never sell or share your information with other companies. We may conduct postal mailings on behalf of third parties on a commercial basis where we think the service will be of interest to you and if you have chosen to opt-in to this type of communication.

You have the right to ask for a copy of the information we hold about you. We may make a charge (of no more than £10) for this. Please see 'Further information and questions' at the bottom of this policy for the IIA Data Protection Officer's contact details.


Cookies are small text files that are placed on your computer by websites that you visit. The IIA website uses some unobtrusive cookies to store information on your computer. Read more about how we use cookies.


This website contains links to other websites. The IIA is not responsible for the information privacy practices or the content of these other websites. We encourage you to read the privacy policies of these linked websites as their privacy practices may differ.

Security safeguards

The IIA respects your data and has taken appropriate technical and organisational measures to ensure we have mitigated against such risks as loss or unauthorised access, destruction, use, modification or disclosure of data.

Further information and questions

If you have any questions regarding privacy or do not feel that your concerns have been addressed, please contact:

IIA Data Protection Officer
13 Abbeville Mews,
88 Clapham Park Road,
London  SW4 7BX.
+44 (0) 20 7498 0101

Page last updated: November 2015