Contact us

How to find our offices and how to contact us by email and phone.

Clapham office

13 Abbeville Mews
88 Clapham Park Road

Telephone: 020 7498 0101/ Fax: 020 7978 2492 

This office delivers all our member services and accommodates the majority of our staff. Some of our training and events are also held here. 

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Westminster office

34 Smith Square

Telephone: 020 7498 0101/ Fax: 020 7978 2492

This office accommodates a small number of staff who manage our relationships with key stakeholders including regulators, government, media and other professional bodies.

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Opening hours

We are open 9:00 until 17:00, Monday to Friday. 

Email enquiries

Customer service

Customer service is really important to us, if we don't meet your expectations please let us know.

Registered company information

Place of registration: Incorporated by Royal Charter (England/Wales) 

Registered number: RC000840